Contacted them for a quote to remove a tiny bit of cement asbestos—most of the job was already done. Asked a simple question: can they knock a bit off the price, and can they make good after removal? What followed was a circus of slow, useless replies—minimum 24 hours for each one—stretching over nearly two weeks. Final insult? The new quote was £142 more. For less work. How? Why? No explanation. Just arrogance, incompetence, or both. Time-wasters. Don’t bother.
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