Two weeks ago, I had a chip in my windshield and went through my insurance for repair, which had no deductible. I was referred to this service. Upon arrival, the technician insisted that chip repairs would always leave residue and pushed for a full replacement. I confirmed that the replacement would match my original windshield and agreed. After following all instructions for two weeks, the first time I washed my truck, the lower rubber molding came off, and I heard air noise from the corners. I contacted my insurance, and they reached out to the service, but they denied responsibility for the damaged molding, calling it 'wear and tear.' Their only offer was to reseal the windshield. Now I'm left with a non-OEM windshield, poor installation, and damaged molding. This is unacceptable craftsmanship and even worse customer service.
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