After the windshield was replaced, the overhead console began to rattle. I scheduled a visit for a warranty repair but, due to heavy rain and scheduling issues, we agreed to a mobile visit. When they failed to show, I called and learned my appointment was canceled due to a 'glitch.' They also stated that recalibration must be done at the shop, despite a rattle not needing calibration. They offered yet another trip to their shop, which I found unacceptable.
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