I needed a rear window replaced and made an appointment. The technician arrived, assessed the damaged window, and then called his office, saying they had ordered the wrong part. Given that my car has only one body style, this confusion was perplexing. He mentioned he could return in two days to complete the job, but the quote had risen from $650.00 to $1,225.00 in that time. This felt like a classic bait-and-switch. Fortunately, my trusted mechanic recommended an independent technician who came out the next morning, completed the work, and charged me half of the original quote.
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