Overall the attention was great, they repaired our glass in just a bit less than 1 hour. Giving them the 4 stars instead of 5 because just then they let us know that if the regulator was broken then they wouldn’t be able to fix our glass. 1. We provided the details of the issue through the website.2. We traveled close to 2 hours to get there.3. They tell us if the regulator’s broken they won’t fix the glass. They don’t do regulators anymore, they won’t recommend a mechanic who does it either.So. In the end the service was good, but the anxiety of not knowing what’s going on sucks. They should provide these kind of details in the quote. The receptionist who saw us also seemed to have no clue of what we were asking.
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