I traveled 4 hrs to look at and purchase a 1990 Buick Reatta. I was told that there were no issues with this car. Upon arriving and first laying eyes on the vehicle I observed it had a crack in the front windshield. The crack was located in the center of it and went from the very top all the way to the bottom. I phoned my wife at home and asked her to call a windshield replacement service to find out how much and if a replacement windshield was still available. She picked Safelite and apparently reached their central business center. She was told that yes, it was available and the cost would be $1360. before tax. Based on this information I made the decision to purchase the car. I towed the vehicle home and the next day before contacting Safelite to make the appointment I phoned six (6) other windshield replacement services in my area. All six informed me that a new replacement windshield for this car is no longer available. Hearing this I phoned Safelite and made the appointment for the replacement. 24 hrs later I received a phone call from them informing me that the appointment was canceled due to the fact that the windshield for this car was no longer available. Another words they originally provided my wife with false information, they never checked on the availability of this windshield as did the other windshield services had done. If I had known this upon the original inquiry I would not have purchased that car. I am know stuck with the only option I have available to me and that is trying to located a used one. Needless to say, never again Safelite.
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