If I could leave, no stars I would. We contacted Safelite by recommendation of our insurance after our back windshield was shattered (but still in place). We made an appointment with them to have our windshield replaced in our driveway. When they showed up, they pushed the glass into our car, shattered most of it out and then realized they didn't have the proper parts to finish the job. They then left all of the glass inside of our vehicle the vehicle that we transport three children in on a daily basis. They said we would have to get in contact with their office to find out more about how long it would take to get the part. it took several calls before anyone would give us more information and even then they said it would take at least 10 business days before they could get the part and that couldn't be guaranteed. They wouldn't give us any names of a manager or allow us to talk to a manager. We are left with a car that we can't drive around and then of course last night it rained. this is an unbelievably unprofessional way to do business. I can't believe that they would leave our car in a worse state than they even found it. Let alone break out the glass before they knew that they had the pieces that they needed.
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