I had my vehicle windshield replaced at the the Safelite location near me. The quality of the glass product installed was acceptable, however the quality of the installation was terrible. The vehicle was returned to me with dirty hand prints and marks on the beige headliner, a greasy substance on the passenger leather seat, a pinched wire/ cable on the plastic mirror mount cover, uninstalled cowl securing fasteners, improperly installed fender well boots that attach to the cowl, and a broken alignment pin that I found in my center console. Not only was the quality of the installation subpar, they did not fully reinstall the vehicle components nor were they honest in reporting that they broke a plastic component. It happens. I know, I have worked on vehicles for 60 plus years. This company should be avoided like the plague. These issues were reported to Safelite through their satisfaction survey and no response has been received to date.
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