I had two chips in my windshield repaired last year in Everett, WA. Both repairs were done poorly and didn't even look like any repair was made, however I was told that the cost of the repairs would be deducted from the replacement cost if either chip started spreading. Recently I noticed that one of my chips had started to spread, and called for a replacement estimate. I decided to pay out of pocket rather than have my insurance premiums go up for another claim on the same damage. I was told that if I paid out of pocket, that I would have to pay the full price of the replacement rather than get credit for the shoddy repairs. They do terrible work, and have awful customer service. I will never use or recommend Safelite again.
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