safelite.com

1.5
1.5 Based on 161 reviews

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Madeleine Long
I’M PROOF SAFELITE DOES NOT WARRANTY…

I’M PROOF SAFELITE DOES NOT WARRANTY OLDER CARS. SAFELITE IS THE TEMU OF WINDOW REPAIR.They damaged my convertible top to the point that it would no longer close.Safelite lied to the insurance company, my car was old, and my top didn’t work after returning 5x to hear lies from manager Justin, who lies as he breathes. Advocate: CA Bureau of Automotive Repair (BAR) ww.bar.ca.gov, who wasn’t surprised by Safelite's incompetence and documented that my car is in perfect working order, and directed me to professional resources. Contacted CBS for a story reaching 5 million; they had so many complaints about Safelite, they didn’t know where to start. They send complaints to BAR.Safelite is currently being sued by multiple states, including CA. Poorly rated with millions of complaints across the nation.Local respected vendor, took one look, wasn’t surprised it was a Safelite cockup, and in 20 minutes had the problem solved. Safelite techs, manager, and quality assurance don’t have the bandwidth in brain cells to put the parts they should never have touched back in the right place.

1
Date of experience: Jul 30, 2025

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