Too hard to contact the local Safelite , going through national call center just sucks. I was charged $75 for attics home service when actually I had to take mt F350 to Fond du lac because my real window of my truck required in shop replacment ad it takes 2 techs to install and lot of added prep work. I was also charged an additional $40 to (recycle) the remainder if my back window that was not broke. They threw that glass into their regular trash dumpster. My tech called me the morning of my at home appt to inform me that he couldn't do it in the field but we made arrangements for me to drive my truck the 30 miles to their shop so the work could still get done. Once at their shop, they allowed me to come in and remove my temp weather proof plastic cover that I had to install due to the amount of rain Wisconsin was recieving in the month of June. The Dist Manager even helped me remove the adhesive residue so that when the tech got back to the shop he could start on my window. I really appreciated that. My tech was great but there were a few hiccups. The black priming stuff they pun on the metal before the black caulk ended up running down over the white paint around the window, and the black caulk mutts out past the outer edge of the privacy tinted glass. Really sticks out when you look at it. Worst of all, i spent over $100 buying lumber to build a structure to ensure that in the event of rain in the middle of the window replacment as the instructions stated that I had to provide, and they never came to my house
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