Terrible experience. My technician never showed up the first day. I was rescheduled for two days later and no one called it showed up. Customer service couldn’t help. The local shop never answered. When I did speak with someone it was the manager and she let me know I was the first appointment. Still no one ever called or showed up. I received an email that I was rescheduled a third time and still no one called it showed up. Finally the fourth time of reschedule some called me out of the blue saying they were 15 minutes away. By that time almost a week had gone by with noCommunication and I had already scheduled with a local dealer. Do not waste your time with safelite. Go to a local dealer.
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