safelite.com

1.5
1.5 Based on 161 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Dulcie
Safelite apex nc

I'm only giving them one star because I can't give them -1. I only went to this place because of my insurance. I sat here for FOUR hours waiting for my car. After four hours they tell me that they can't calibrate my eyesite features because they used the wrong windshield. Then blamed a manufacturer defect. Then the receptionist said they are putting in an order for a different windshield. I was upset. I was forced to sign a document that said that they weren't liable for anything happening because they basically removed all of my safety features on my car. I have to wait 11 more days, take another day off work and drive around with no safety features. (I drive a LOT for work. Sometimes more than 100 miles a day which is why I bought this car with all of the safety features. I can't even use cruise control now.)Then when I put the pen down a little too hard the manager said I threw it at the receptionist. I didn't. My hand was still on the pen on the counter because I slammed it a little. I know it shouldn't have but I didn't throw it. Then the receptionist LITERALLY threw my key across the counter. It almost slid off the counter. I am beyond pissed. I highly recommend NOT going to this place. They don't even take responsibility for what they do wrong.

1
Date of experience: Feb 27, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More