I had a windshield changed in April, and the first time it was not sealed so when i washed the car, water came through and ruined my camera. They eventually replaced the camera but could not get it calibrated. Apparently, they do not have the capability to properly calibrate certain BMW systems. They said to take it to the dealership, and they would pay for it. That was in August of that year. At about 6 months and a couple of dozen or so calls and emails later, I finally received the reimbursement check. I found the store management very indifferent to solving the problem. It took several calls with the corporate customer service to get them to understand the situation and find a remedy.I gave three stars because the technicians were doing the best they could. The services they offer and perform are not the issue it is the management of an unfortunate occurrence that they failed to execute.
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