safelite.com

1.5
1.5 Based on 161 reviews

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Darla Wilson
Less than a week, replaced glass broke twice

I had a crack on the road. I scheduled a replacement through my insurance. Safelite showed up, did the replacement. Less than a month, I had the same thing occurred and I had to schedule another replacement now through Safelite. They did the replacement with dirt all over my dashboard and stain on the side panel supporting the glass. I had to clean it myself but I can't remove the stain. I had a small impact size of a grain of sand while checking my wipers, the 4th day of the replacement and I thought that it is not a big of a deal, but it quickly extended that I question the quality of the glass. I did a warranty check up appointment, the tech guy came and said that I have to pay for a whole new glass for them to replace it again. The only thing, I received are "Sorry, ...." from the tech guy and customer service.Please read this and do your research well before working with them. I made that mistake.

1
Date of experience: Dec 27, 2024

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