I’m extremely disappointed with Safelite. I was scheduled for service and quoted a price that included tax, along with a $50 discount—which made it seem like a fair deal. But when it came time to pay, I was suddenly upcharged over $60 with no clear explanation.I was told, "We don’t know if there is or isn’t a recycling charge." Really? How do you not know what fees you're charging customers? That’s unacceptable. This feels like a bait and switch, and it left a bad taste.If transparency and honesty in pricing matter to you, think twice before using Safelite. I expected better.
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