For 2018 Audi, in February 2024, Safelite was not able to install a windshield that could be properly calibrated. They said they would order an OEM windshield. They damaged the VIN plate severely. They got paid and had me sign a waiver that my cameras would not likely work without a proper calibration. They claimed there was an appt to install the VIN plate at Audi. I showed up for the appt in August & Audi knew nothing about it. It's November now- still no VIN plate, cameras not calibrated, certain functions of the car are likely not working properly due to improper calibration. Back in February, they claimed the technician who could complete the calibration was off that day, but they would take care of it in a week or two. Now they claim to have no record of that conversation. If you try to call, you get a phone tree and are told to go to the internet. I tried to call the "technician" who called me after the failed appt at Audi. He claims he never heard of me.
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