safelite.com

1.5
1.5 Based on 161 reviews

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Digby Carter
If I could have out no stars I would…

If I could have put no stars I would have. I have a 2021 Volvo suv and I called the week before asking If I’d get the same Volvo windshield they told me yes the exact same. So I when I went on a long weekend and on a Saturday I walked in and ask the guy and he said no we don’t do that. I explained how the woman told me and he said no I had gotten a ride so I had to get it done. After I got home my insurance stated yes you have the right to get a Volvo windshield it might be more out of pocket but they should have explained that to me. I contacted Safelite and they contacted me. A k but then never followed up after I got the ceo and others emails. Then someone told me no worries the Nashua office will contact you and it will be 400 more for the Volvo one. After being lied to and blown off by the big wigs I didn’t care. Well guess what nobody called me from the Nashua store and then when I followed up they told me it would be 1200 dollars. This company is horrible I will never use it again. They allow people to lie to their customers and don’t even give out the correct information what a shit show I have told all my friends and family and I would not recommend them at all.

1
Date of experience: Aug 30, 2024

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