first time using this location (Helena Montana) can't even rate this POS location. Would give negative rating if possible. paid in full (cash) for replacement windshield, new blades, total package. vehicle didn't even leave driveway, noticed Crack in glass less than 48 hrs after replacement. They chipped the glass during installation (they dropped the wiper arm without rubber blade in exact location of the impact crack, covered it up by placing rubber blade exactly ontop crack) THEY said it wasn't their fault. called installer and told they would speak with manager have call us. Waited. Then called national customer service. never had this problem with other locations in Washington, Idaho or Utah they always stand behind their work. Then they indicated have windshield in stock will replace but gonna cost you. I even asked them to check the odometer which would show no miles since they replaced . I will be telling all family and friends to stay away from this location And possibly any other safelite locations as well. My fleet of 12 vehicles will now be going to other glass shop for all our glass needs. Go to local glass company not called safelite. Very very very poor materials, workmanship and customer service.
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