A technician was supposed to come to my location to repair a crack in my front windshield. I waited from 8 a.m. until noon, taking the day off work for this, which is a significant compromise for my patients. Unfortunately, the technician never arrived. After multiple attempts to reach out via the chat, someone finally picked up my call. The representative, without any apology, informed me that they were still awaiting the necessary part. I only received this information after my persistent efforts to contact them. This service is highly unreliable. They partner with an insurance provider, and when I reached out to them, the call was dropped during the transfer. This is simply unacceptable.
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