safeshipmovingservices.com

4.8
4.8 Based on 219 reviews

...

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Sorrel Smith
Extremely dissatisfied with the service provided.

I cannot recommend this service at all. The initial representative provided a quote that seemed misleading. After assessing my home and reducing my belongings by about 50%, I was shocked to see the final quote nearly double just days before pickup. When I inquired about this discrepancy, given that I had less to move, I received no clear explanation. The second quote was accurate, which raises concerns about the initial one being inflated to secure my business. Additionally, I was told that while there was no guarantee, my items would likely arrive before the year's end. Now it's January 4, and I'm still without my belongings. Communication was another issue, as the movers assigned to me struggled with English, making the process frustrating. I was also never informed about items they wouldn't pack or that my belongings could be stored in a warehouse for over a week. After a week of silence, I learned my items were still in storage. When finally informed that my belongings would arrive on a Saturday, Sunday, or Monday, it’s now Sunday night and I still haven’t heard from the driver. I attribute these issues to the service for selecting the moving company.

1
Date of experience: Jan 04, 2026

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