PLEASE DO NOT!This company is the biggest scam ever. Let me get started with clarifying that this is a moving brokerage. This should make you stay away, even if they deny it.The Sales rep, Jay Cummings, is rude and disrespectful and a liar. This should have been a red flag and I should have stopped it right there. I was caught in a stressful moment and did not realize that on the estimate, half of my items were missing. I did send him an email asking if there was any additional cost I should be aware of, which he denied in writing.Next, the moving coordinator Maria Loyola is the worst moving helper. She has no patience or empathy on how stressful an out of state move is. When I was going with her through everything, she confirmed that the extra cost for delivery or pickup will only be charged if the truck cannot park close to the house and will be parked more than 100 feet away. I specifically asked if this also includes the distance within the building, which she denied on tape. Sure enough the company made me pay over $100 because the distance inside the building was too long. When I requested the recording of the audio, I was not send the correct transcript and it was on a word document and clearly altered.Next, the delivery guy told me that he has to rent a truck to deliver the items to my address because he cannot delivery with his semi truck. I told him that he can deliver with his semi truck because there is enough space to which he replied via text that they never do that and that they always rent a truck which was an additional $500.Of course, neither Jay Cummings nor Maria Loyola picked up when I called or returned my calls.Now, needless to say that my moving boxes, which were purposely labeled to indicate if the box was heavy or light, where ripped apart, heavy boxes placed on light boxes, boxes up side down. I could see with my own eyes how the delivery person mishandled the boxes. Several items were broken and are irreplaceable.The claims company used is a scam too. I cannot upload all documents because they all have to be merged into one document, but they don't accept zip files. So how am I supposed to merge all of these documents?Next, I emailed Tashana Shields from costumer service. She never replied to my email.Now, I spend +3K on a move that was estimated at 3K when I could have used a reputable company and have the aftermath of dealing with the better business bureau.Don't let them fool you if they reply their records don't indicate the move which seems to be their standard reply for all negative reviews here.
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Safeway International Moving & Shipping LLC, a limited liability company established in United Arab Emirates in the year of 2008, as a
PROFESSIONAL INTERNATIONAL MOVERS AND RELOCATION COMPANY
