I have been chasing a return of over £200 for weeks. I was told it was being accelerated but it hasn’t been. Totally inacceptable and poor customer service
** UPDATE **I only got notification (not the actual money) that my refund was being processed when I posted the above with an order number. So they have responded making themselves look credible by posting below. The actually money could be another 14 days making it 5-6 WEEKS for the refund . They have only responded as I posted on here. Hundreds of others will still be in the queue . Very very poor
Claim your business profile now and gain access to all features and respond to customer reviews.
Saint and Sofia creates fashion and accessories that are fair and sustainable. We design all of our styles in our London studios and make them by hand in family owned factories in Europe. Each month we introduce a considered edit of new, on trend styles.
We have a team of over 50 people serving 700,000 customers from dedicated fulfilment centres in the UK, USA and Europe.
We’ve been featured in Stylist, Harpers Bazaar, Vogue, The Times, Daily Mail, the Financial Times and others. We have partnerships to support the work of The Prince's Trust, The Natural History Museum, Central St. Martins and Trees for Cities.See more
