I signed up for a premium plan and was encouraged to upgrade with the promise of a refund for my initial payment, which still hasn't been processed. Despite following their instructions to contact support multiple times, I keep receiving the same unhelpful response, leaving me stuck without resolution. The app feels very underdeveloped; for instance, I set my distance preference but was shown profiles over 1000km away. Essential features, like seeing liked profiles, are missing. I've canceled my subscription and am still awaiting my refund. Overall, this has been a disappointing experience, suggesting poor management.
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