Our brand, Spasilk, has been working with SalesDuo for many years, and we could not be happier with the results. Prior to engaging with them, we managed all our operations in-house for online marketplaces like Amazon and Walmart. While this approach gave us a high degree of control, it was extremely tedious and time-consuming. Anyone familiar with eCommerce knows that each marketplace has its own processes and nuances, which can often be frustrating and difficult to navigate.The team at SalesDuo excels at navigating these complexities better than any other agency or freelancer we’ve worked with. Their expertise stems from handling similar challenges for many clients, as well as having valuable connections with insiders at Amazon and Walmart who are well-versed in their business and operational processes. They resolve item listing issues in a few days that previously took us weeks to address.While our eCommerce business was performing well, working with SalesDuo has allowed us to elevate it to the next level. They continuously optimize our listings, handle chargebacks, run advertising campaigns, and provide us with highly valuable data metrics. As a result, we now have multiple top-category listings on Amazon and significantly increased item visibility to a larger customer base.We also want to emphasize our complete trust in SalesDuo with sensitive aspects of our business. In the past, we hesitated to grant access to our marketplace accounts due to concerns about potential ill-informed or malicious changes. However, over the many years we've collaborated with SalesDuo, they have always been highly transparent and managed our accounts securely. They consistently inform us before making any changes, and we trust them as much as anyone in our company.The SalesDuo team has become well-acquainted with our business over the years, and we wouldn’t be where we are today without their support. Whether you’re a brick-and-mortar business venturing into Amazon for the first time or a seasoned eCommerce seller, we highly recommend SalesDuo to help you advance to the next level in eCommerce.
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We are a US-based Full Service Amazon Agency helping brands with:
Amazon Advertising: Tailored for each client by seasoned specialists.
Amazon A+ and Brand Page: Scroll-stopping images by design experts.
Amazon Account Management: An experienced Amazon Account Manager leading the entire scope of the Amazon program from Vendor Central, Seller Central & Amazon Advertising.
Amazon SEO: Meticulous keyword research and execution to get your product seen by the most relevant audience.
Amazon EDI: 100% automated purchase order process - from Accepting Purchase Orders to creating ASIN to Invoices. Amazon Shortage Claims & Chargebacks: For both Amazon Vendor Central and Seller Central.
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