I ordered from this company a while ago and remember the service being ok, so placed another order for some products. One week later and I’ve not received anything. When I contacted Customer service I was told my items had shipped, even though the tracking shows they’ve not dispatched them yet. CS then said if I’ve not received anything within 15 days they would issue a replacement. Any correspondence is slow and when a reply does come, disingenuous. I’ve asked for a refund, which they are ignoring. For all their constant marketing this company is vaporous and misleading.
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