The Salvation Army here in Lubbock is an absolute nightmare!!!! Ever since our case manager, Tammy, and the director, Erica, found out that we were here, they've been trying to get rid of us. And they have finally succeeded because they want us to abuse our emotional support cat by making us take him in the car with us everywhere, even though it's extremely hot outside, and much hotter in our car. Our cat is 18 years old and leaving an animal in a hot car like that for any amount of time in animal abuse. Period!! No, the air conditioning is not good enough to keep our cat safe. And most cats hate riding in cars, our does too, so he's not able to be an emotional support cat. We're all extremely stressed out when we have to take him anywhere in the car. So, they're kicking us out. Oh, and they're blaming a sewer smell on our cat. The smell will still be here after we leave. I smell it constantly in the laundry room.They never had any intentions of helping me and my son improve our situation. They want me to find a full-time job, which I've been trying to do. I've provided them proof of all of the jobs that I've applied for, and I've had several interviews. The problem is that if I get a job, they won't let my son and our emotional support cat stay here. Where are they supposed to go??? They can't go to work with me when I get a job. Pure ignorance and major unprofessionalism!!! I've contacted the Salvation Army corporate office and filed a complaint on them. So, they're kicking us out sooner. I've also contacted the media as well. We aren't the only ones that they're treating horrible. I can't believe what a nightmare this place is!! They are NOT following the Salvation Army's Code of Conduct at all!!!Honestly, I'm extremely embarrassed for them and how obsessed they are with treating homeless people! And my son and I are victims of domestic abuse that is still happening today, and they're just adding to it. It's unbelievable!!! I've talked with other residents here and they have all confirmed that they've also been bullied and harassed by Tammy and Erica. They've also complained about how long we've been here, but there are other residents that have been here longer than us and its no big deal.Update on 9/5/2024: In fact, I've talked with a woman that we met while we were there. She and her daughter were at the Salvation Army before we stayed there and they're still there today. I'm really grateful that they have a safe place to live until they're able to find a permanent home. But again, they literally threw a hissy fit about us being there for about 45 days, insisting that they only help people temporarily, around 30 days, but they still absolutely REFUSED to help us improve our situation. Over 3 months later, that sweet lady and her daughter are still there and its no big deal. Talk about MAJOR HYPOCRITES!!!!!!
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The Salvation Army is a Protestant Christian church and an international charitable organisation.
