samsung.com

1.4
1.4 Based on 21 reviews

SAMSUNG har det seneste indenfor elektronik som mobiltelefoner, tv, laptops, mp3 afspillere, digitalkameraer, monitors og hvidevarer. Support 70 70 19 70...

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Dania Macias
I bought this item on Best Buy's website. Samsung - 17.6 cu. ft. Top-Freezer Refrigerator with FlexZ

I bought this item on Best Buy's website. Samsung - 17.6 cu. ft. Top-Freezer Refrigerator with FlexZone - Stainless Steel . Don't buy Samsung products, cheap quality, high price. I bought a Samsung Refrigerator in September 2023 for $950.00 from Best Buy's website because I wanted to replace my white Kenmore Refrigerator with a Stainless Steel refrigerator. On January 2026, the top freezer and bottom refrigerator completely stopped cooling costing me hundreds in loss of food and major inconvenience, the refrigerator was down for a week. Luckily, I still had my white Kenmore Refrigerator in the garage and was able to still have a refrigerator I could use but had to go up and down stairs for every item I needed. I called Samsung customer service and they sent a Technician out which took a couple days and the technician said that the Inverter Board and Invertor compressor had gone bad. I was charged $140 for the diagnosis and another $150 to replace the damaged parts. I requested that Samsung cover the costs since this was clearly manufacturer defects and poor quality if after only 2 years the Refrigerator already stopped working? Ridiculous. I requested 2 times that a Samsung manager call me to refund me the cost for the repair and no one ever called me. I will never buy Samsung products again. I have always bought Kenmore Refrigerators and never had a problem with their quality, in fact the Kenmore still works great after 10 years! 

1
Date of experience: Feb 26, 2026

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Business Details

  • SAMSUNG har det seneste indenfor elektronik som mobiltelefoner, tv, laptops, mp3 afspillere, digitalkameraer, monitors og hvidevarer. Support 70 70 19 70

  • language https://www.samsung.com

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