This review pertains to an insurance subscription for theft and loss of a device. After losing my phone, I attempted to file a claim. While the status indicated it was active, a glitch with the administrator caused the policy to appear inactive. I spent a month trying to resolve this with no success. The company acknowledged it was a system error, yet I received none of the promised service despite reaching out multiple times. It was incredibly frustrating and felt like a scam. The customer support was poor, as I was repeatedly transferred between representatives who seemed indifferent to my situation.
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