samtronic.co

4.4
4.4 Based on 40 reviews

...

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Mercurio33297
14" Game Console - Highly Recommend

I ordered a 14" 5000 game console having seen an advert on Facebook. I was nervous at first but as soon as I received my tracking number from UPS (which didn't take long) I was happier. I am delighted to say that the console arrived this morning, given that this travelled from Hong Kong to the UK it arrived pretty quickly, was well packaged and arrived in good condition.The console is well built with good options to connect to external devices. I haven't had the chance to play many of the games yet but I am hugely excited about the vast number of retro games from my childhood that are available.At the moment I am very happy with the speed of delivery and quality of the console. Samtronic's communication is also good in fairness,On opening the box I thought that the power adaptor was missing and e-mailed Samtronic. I got an immediate reply apologising and saying that a new one would be sent out, no questions asked and an extremely fast response.It turned out the power adaptor had been included and had dropped on the floor and under the sofa when I opened the box! So this was 100% my fault and not Samtronic. I just mention this for how impressive their speed of response was when I flagged I thought I had a problem.Thanks Samtronic, great job!

4
Date of experience: Sep 06, 2024

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