No integrity and Sub-Par Customer ServiceI ordered the discovery set and paid just under £5 for 3-4 day delivery. When it got to the 4th day, I realised I hadn't received any emails about my order being dispatched or out for delivery. So I decided to email customer service.They replied fairly promptly and said they don't have what I ordered in stock and 'thank me for my patience in allowing them a few more working days to deliver'. I replied asking for compensation as I ordered the set for a specific reason under the assumption that it would be delivered within 4 days. To this, they ghosted me and only replied when I followed up 24 hours later. Their idea of 'compensation' was to send me a sample of a different scent that they definitely give out for free. It has now been 10 days since I ordered from them and I haven't received any indication that my order is on the way. Utterly disgraceful.
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