Poor customer service. It took 3 months before my enquiry was ancknowledged. I was initially told I could receive a replacement for the faulty item I purchased after providing a video demonstrating the fault (the neck of the spray pump on the bottle had got stuck in the lid and the perfume was leaking out of the bottle). Then later informed my faulty product would not be taken in to consideration because it was not purchased online.The product is sold in multiple stores so this makes no sense and is poor customer service.Avoid!! Nothing luxury about it.
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