Found this company after an article on vanilla perfume recommended their fragrances. I ordered the discovery set, the item was delivered via DHL to the wrong address and while this was not Sana Jardin's fault the customer service following the delivery is. I reached out to them via email as no telephone number listed no response I emailed again a few days later and also reached out to them via social media no response. Ended up after about 10 days raising a PayPal dispute which I then finally got a response from Sana Jardin offering a replacement or refund (I took the latter) I might add that the whole time they were quite happy to bombard me with marketing (16 emails) from time of order to refund without acknowledging my complaint until I got PayPal involved - I would not recommend purchasing form them!
Claim your business profile now and gain access to all features and respond to customer reviews.
