I rarely write reviews but I felt I needed to on their Heated Carpet Extractor. Pros- high quality machine with great heated water spray and suction, very durable and looks like it will last forever.. Priced much lower when compared to others. Rolls easily. Con- need elevator, although easy to roll if you have steps and no elevator it will be difficult to manage steps. I shopped around extensively for this and was excited to find it but need to return b/c need 2 people to take upstairs. Customer service was surprisingly accommodating and give them 5 stars also.
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