was on call and hold for over an hour, with a simple request: what time, not date, a transaction occurred (for some reason this data is withheld from statements and online account). After being on call for over an hour, they informed me that a separate team would reach out and couldn't tell me when. They also said any information they find would have to be sent my post, and could not be sent digitally. Overall useless, there are better options out there.
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Welcome to Santander. Abbey and the Bradford & Bingley savings business have now changed their name. Banking, Savings, Loans and Mortgages. Find out more.