I’m giving three stars because the customer service representatives we spoke with were helpful and friendly, but it takes a significant amount of time to reach them. We wanted to reserve bassinet seats for our trip to Japan in the spring. Unfortunately, the only way to do this is by phone, and over three days, we spent 6 hours and 52 minutes trying to get it resolved, including a single call that lasted 3 hours and 19 minutes yesterday. The staff are excellent; however, more representatives or a digitized process would greatly improve the experience.
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SAS tilbyder billige flybilletter til Europa, Asien og USA. Bestil dit fly eller din flybillet på sas.dk. God rejse.
