If I could give ZERO STARS I would. I purchased this for my wife who is an avid coffee drinker. After numerous meals with Daniel Webb. I was supposed to get a new ring to fix the issue. Well after 3 plus months of emails, no ring and you can't call this company!!!!! So basically I spent $65ISH for a useless piece of plastic. I was told that I could send it back and get a refund, but I had to pay for shipping. So let me get this right!!!! You send me a product that I cannot use and I have to pay to send it back!!!!!!!! What a Piece of Shit company!!!!! BUYER BEWARE< DO NOT BUY THIS PRODUCT
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