My wife paid a significant amount for a winter coat for me. Its zipper never worked well (a design defect that would be problematic in all of their coats), and broke outright within three days. My wife was offered a replacement coat, to be sent after Save The Duck got the first one back. My wife explained that we didn't want a replacement coat, since its design flaw would exist no matter how many coats they sent. Eventually, we were offered a refund in exchange for returning the defective coat. The coat was returned. Save The Duck then sent us a replacement coat, which we are now stuck again having to send back. No refund, horrible customer service, and a truly lousy product.
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Simple and practical to fold up and carry with you anywhere, even in your handbag. Pocket-sized and comfortable, they are ideal to pack in your luggage.