This is a request for a credit for a shipping charge on my order. I searched your website for a Telescoping handled hedge trimmer. But the search produced a telescoping chain saw. The pictures looked like what I intended to order and I proceeded with the order. When I got to the payment portion, there was a shipping charge, I call to ask why I was not provided with free shipping. I told your representative "I did not what the order if it included a shipping charge and wanted to cancel the order if shipping were included" The next day I received the saw and called to question why the saw not the hedge trimmer. He explained my mistake ordering the wrong product but not the overnight shipping charge. I returned the saw paying for USPS ground postage. My credit card bill just arrived with the overnight shipping included,
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