I ordered two boxes of the Mothers Day Shortbreads and they were sent out. Somewhere along the way the boxes went missing with Royal Mail. I contacted Sawley Kitchen explaining that I had not received my order and was worried as they were gifts. The owner looked into the missing order and sent out two further boxes that same day free of charge so I had them for today. Not only did he deal with my enquiry within two hours of submitting it he replied to me to let me know what he was doing. First class customer service. Onto the shortbread my mum opened hers today and was more thrilled with the shortbread than the flowers and other gift I had bought her, I had also bought her sister a box too and she was thrilled too. The choice of flavours in the box were unreal they were packaged so nice with gift cards with them. I would not hessitate in recommending Sawley Kitchen to anyone and will be ordering from them again.
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Yorkshire's very own award-winning bakehouse. We're a family run business situated in Ripon, North Yorkshire. With the help of our amazing small team of artisan bakers we produce a selection of the finest award winning products which includes flavoured shortbread, giant meringues, biscuits & savoury crackers.
