saxtons.co.uk

4.6
4.6 Based on 81 reviews

...

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James
serious fault / delayed resolution

I purchased a JLR Defender 110 from Saxton’s which developed serious faults shortly after purchase that caused the vehicle to stop in motion, creating a dangerous situation and rendering it unsafe . The vehicle was not collected for several weeks by Saxton's after numerous back and forths, leaving me to pay for a hire car which they refused to accept liability and still do so ,aftercare was poor, with the company refusing to engage at a senior level .I am now proceeding with Section 75 finance complaint, the Financial Ombudsman Service, and all other available legal and financial remedies following formal rejection of the vehicle.

1
Date of experience: Jan 27, 2026

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