Zubair was brilliant, and he gets 5 stars for communication, doing his bit for the customer and ensuring all went smooth.Finance team get 3, good to start but then if you want to use your own finance people that’s when it goes to pot.Communication poor, more admin fees than I don’t know what, charged £999 for admin to use own people is shocking and not mentioned on line anywhere which it should be. Was told the deal they found me was best they could do and once I had better miraculously they could look at it and ensure I was getting the best deal. I saved £100 pm and about 3k in ballon payments.Wouldn’t use there financial people again and would be put off using Saxtons if not for Zubair.
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