My wife and I contracted this company to move our household items from Oakland, CA to Dundee, Scotland. We didn’t think the price for the move was too bad, and the 3-month timetable seemed fair. It ended up taking them 10 months to deliver anything, many of our items were smashed to bits when we received them, and they ended up charging us an additional $1000 to get our items off the dock. We ended up going back and forth with their “Customer Service” department about all this. We were eventually offered $400 in recompense, provided we sign a “settlement agreement” freeing them from all legal liability for the late delivery and damages, and restricting us from commenting publicly on their staggeringly poor service. I don’t like being held over a barrel like that, so here we are.In any case, if you decide to go with this company, maybe don’t ship anything that’s too important to you, or that you want to see again any time soon.
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We provide a service, and we keep that fact in mind as we continue to work in this line of business. As a customer, you are our first priority, and we strive to make every one of our international relocations as simple and problem free as we can.
Our policy is to hire only the best consultants and international household moving teams around. Each of our international shipping team members is a trained professional with years of experience helping people with their international move. This also applies to our drivers and packing teams, making sure that we provide nothing but the highest quality of service.
Since every relocation is unique, you get your very own international representative who will go over the entire overseas move. Your international representative will be at your service to help you with any and all questions, concerns, or comments that you might have at any time during your relocation from start to finish.
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