Make absolutely sure the items you select will work for your application (check online boards and other's prior experiences) because the Schmiedmann staff will not focus on what you ask, and then will not stand behind their recommendations. The parts are fine, and the pricing is OK, and everything arrives quickly. But sometimes what you get is inappropriate, and they don't really care.-------------------------UPDATE-------------------------Thank you Martin, for your reply.I am very glad to see you were able to finally locate my correspondence after an initial poor review was posted. It is curious your staff was unable to do so prior to that.To the contrary, there was zero notice from you of risk of incompatibility with a four pole US setup; actually I was consistently assured both by email and telephone this was exactly the part I needed. And I am unsure of your point that I contacted you for technical support "now over 2.5 years later". I bought the harness knowing in advance that it would be needed, it was installed, and I first tried to use it two plus years later which was when I first learned it was unsatisfactory and I was misinformed. Would that result have differed had I needed to use it earlier?It is also misleading to suggest I was seeking a refund. Instead I wanted the trailer harness to function and sought technical guidance.If your staff was a little less zealous about selling products they could have told me three years ago "gee, we're sorry, but we don't have anything that will work for you" and then we would not be having this correspondence today. As it is, if there was an option for no stars that is what I would post. You should be ashamed.
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