I went to Rose for dermal filler. During the treatment, I raised a concern about a sharp pain on the bridge of my nose where she injected and her whole demeaner changed. Instead of reassuring me and being kind and professional about it, she turned her back to me, facing her worktop. I could see in the mirror that the blood vessels on the bridge of my nose were throbbing, but because she abruptly told me it's fine, I profusely apologised to her more than once and said the last thing I want to do is upset her and said I was just a bit worried thats all. She replied "I've had worse" and stated "im a professional" looking very clearly irritated by me. I felt so uncomfortable, I started crying trying my hardest to hold my tears back. I got my phone from my bag to send her the money so I could just get out of there and still with her back to me, she just said "I have a meal to get to in 15 minutes, so that will be £280". I said "you told me £240". She was silent for a few seconds and said "£240 then". I sent her the money, put my coat on and she walked me out into the corridor to the lift while she could clearly see I was crying. She pressed the button to the lift, said bye and walked off. I left the building and could not believe I had just given my money to someone who had just behaved so unprofessionally and rudely towards me. I stood crying outside waiting for my taxi. She later messaged me the same day on whatsapp, only with a screenshot of her aftercare poster. I attempted to reach out to her on whatsapp after some time had passed. I approached her kindly, asked if there was anything that could be done as I didn't see any results with the dermal filler despite paying the amount of money I had paid and asked her if we could clear the air, thinking she could've been having a bad day and that it may have been a misunderstanding. She told me there is something that can be done, but that she isn't willing to inject me again and recommended me go to someone who can give me anaesthesia to calm my nerves! She was completely trying to change the narrative as if it was my fault. I replied to her kindly and calmy explaining how I felt on the day (I still have all the messages) and she chose not to reply and blocked me instead. I reached out to her on instagram to say this was extremely unprofessional and I will be letting people know how she treats her clients, to which she replied that schon aesthetics reserve the right to refuse treatment to those with "emotional issues" and that "bombarding google reviews" with negativity will result in legal action for defamation. This was an attempt to keep my quiet, but after speaking to my friends and family, I realise this is bizarre behaviour and I wont be intimidated, so I've chosen to write an honest review.
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Schon Aesthetic Clinic Birmingham is a result-focused advanced non-surgical skin, hair loss, and aesthetics clinic based near Birmingham city centre offering clinically effective, state-of-the-art treatments.
Our practice objective is to provide our clients with an effective solution for all their aesthetic concerns.
Our passion, knowledge, and expertise in cosmetic rejuvenation allow Schon Aesthetic to offer you the highest level of professional aesthetic treatments in the UK. Our bespoke treatments are tailored to suit the requirements of each patient to provide the desired final result.
Schedule a consultation with us today to find out more about how we can achieve your aesthetic goal.
Treatments
Dermal Fillers,
Acne Scar Medical Microneedling,
Hyalase Filler Dissolving,
Eyeliner Tattoo,
Lip Liner Tattoo,
Lip Blush Tattoo,
Microblading Eyebrows,
Combination Eyebrows,
Powder Brows Tattoo,
Microblading Hairline,
Needling Stretch Marks,
BB Glow Korean Tint Facial,
Microneedling Facial,
Hair Loss Follicle Restoration Therapy,
LED Light therapy, aesthetic clinic near me.
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