As a client I expect to be met with courtesy and professionalism however this was not met by Rose. I had booked appointments leaving deposits each time which I had to unfortunately cancel due to personal circumstances (ongoing illness). However, as I left deposits which are there so a company is not left out of pocket due to cancellations. The last appointment the day before hand I messaged Rose, explained I am ill and will re-book and happy to show medical notes. I was met with an attitude and refused to re-book me although she explained I had made her small business out of £180 now because I cancelled my appointment yet I am sure she received cancellation deposit off me for my treatment I am now not going to receive and I am sure she is able to get another client to use the product (botox). I advised well if you are refusing me further treatment due to unforeseeable circumstances, then it is your loss because I would have re-booked she replied “it is not!”.. I refuse to believe this is way to deal or speak to clients I am unsure why she believes it is acceptable. I have never experienced such an unprofessional business with no manners, if someone has illness it is a reasonable to cancel especially if the client is happy to present medical notes, she clearly lacks business sense.
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Schon Aesthetic Clinic Birmingham is a result-focused advanced non-surgical skin, hair loss, and aesthetics clinic based near Birmingham city centre offering clinically effective, state-of-the-art treatments.
Our practice objective is to provide our clients with an effective solution for all their aesthetic concerns.
Our passion, knowledge, and expertise in cosmetic rejuvenation allow Schon Aesthetic to offer you the highest level of professional aesthetic treatments in the UK. Our bespoke treatments are tailored to suit the requirements of each patient to provide the desired final result.
Schedule a consultation with us today to find out more about how we can achieve your aesthetic goal.
Treatments
Dermal Fillers,
Acne Scar Medical Microneedling,
Hyalase Filler Dissolving,
Eyeliner Tattoo,
Lip Liner Tattoo,
Lip Blush Tattoo,
Microblading Eyebrows,
Combination Eyebrows,
Powder Brows Tattoo,
Microblading Hairline,
Needling Stretch Marks,
BB Glow Korean Tint Facial,
Microneedling Facial,
Hair Loss Follicle Restoration Therapy,
LED Light therapy, aesthetic clinic near me.
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