Schools first is not at all easy to work with. Their webpage is archaic and impossible to fathom. I came to Schools First from their merger with Schools Financial and I’m not at all happy with the arrangement. It’s a huge step down from the great service and easy to use webpage I’m used to. Then there are things that can only be done in the phone app and not online. So foolish. The fact that it is impossible to get through to anyone for assistance just proves that others are trying to get help as well and the lines are tied up with calls for assistance to figure out even the most simple of tasks one should be able to complete on line.
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