If you purchase something from this company, be prepared to not get a response if there is a problem with your order. They sent me the wrong shoe, I have emailed them several times. Not even an acknowledgment has been sent to me. They will not take your return nor will they refund you. It seems this is an AI ran company programmed to never refund only give you store credit. They cannot be reported to the BBB because they are based out of Brazil. You’ve been warned.
Update on my nightmare with this company. I returned the wrong shoes they sent me, over a month ago. They still refuse to refund my money and insist that I take a credit/gift card. I explained I no longer live in the country so I cannot use it and don’t want it. I had to open a case against them. I will never waste my money at Schultz. Still waiting for my money. It’s been months.
PayPal denied my claim although I returned the shoes to Schutz, an all around circle of thieves. Now I don’t have the shoes I returned nor do I have my money. If you purchase from this company you will never see a dime of your money back. PayPal will side with advantageous sellers every time, even if they are in the wrong. I will also stop using PayPal to pay for online purchases.
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Defined by a confident, bold, and purpose-driven attitude, Schutz shoes lead the conversation, delivering fashion at your feet, one head-turning pair at a time.