I have a significant account with them and I happened to run out of toner. To transfer funds into the account I need to sign a form and the signature cannot be electronic. They do not have means of taking care of this electronically because they only use DocuSign for companies. That is, if you are not a company you are not important enough for them to get the privilege to use this service. So I will need to take a trip to a public library to print the form. I bet any money that the cost of using Docusign is a lot less than the mailing of the form (which they offered to do) and which would take at least two weeks with the snow we have around here!
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