I've been a customer for a while, but the experience has become more frustrating than helpful. Recently, my deposit was unexpectedly held, and I received different explanations each time I called. It took days to get a clear answer. Customer service was also lacking, with long wait times and constant transfers, leaving me with excuses rather than solutions. While daily banking is fine, getting support is slow and complicated. For a major bank, I expected much more; currently, it's a 2-star experience at best.
Claim your business profile now and gain access to all features and respond to customer reviews.
The Bank of Nova Scotia, operating as Scotiabank, is a Canadian multinational bank.
